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Your Board of Directors and Support Team Live Here in Your Liberty Lake community!
Board Members
Cindy Troxel, Pres.: (509) 768-1475 [email protected] Terry Fogle, Treas. Jon Nelson, Mbr aL: [email protected] Onsite Support Team Member Dg Garcia, Onsite Asst. Manager: (916) 479-2444 [email protected] |
Christina Ross, Director of Management: (509) 919-7771
~ [email protected] |
AT OPERATIONS SOLUTIONS NORTHWEST, WE KNOW WHAT IT TAKES TO KEEP THINGS RUNNING SMOOTHLY. WE ARE A GROUP OF LOCAL EXPERTS READY TO SERVE YOUR COMMUNITY. AFTER ALL, WE LIVE, WORK, AND PLAY HERE TOO! WITH THE RIGHT KNOWLEDGE AND THE VERY BEST CONNECTIONS, WE ARE YOUR SOURCE FOR COMMUNITY ASSOCIATION SOLUTIONS. |
IMPORTANT NOTICES!
06-30-2025
Emergency Meeting - Board of Directors
On July 7, 2025 at 6 pm the Board will be appointing two new directors. The meeting will be held in the office across from the pool, and will be available via Zoom. Meeting ID: 809 249 5974 Passcode: 22855
*If you are interested in joining the board, please email [email protected].
11.12.2024 ~
MANDATORY WINTER NOTIFICATION AND RESPONSIBILITY
Run water from the faucets in your unit - pencil thin, especially at night. Keep heater at no less than 65 to 68 degrees and open cabinet doors to allow heat to get to the pipes and if you are leaving for the winter, please advise your neighbor who has a key , in the event of a water break/leak or water damage. Advise management of your expected return date.
RESPONSIBILITY: The Unit Owner is responsible for any broken pipes servicing their unit. In addition, any water damage from a broken pipe servicing your unit, which may cause damage to an adjoining unit, next door or below, will be the responsibility of the unit owner where the water issue originated in the “Limited Common Elements.”
Emergency Meeting - Board of Directors
On July 7, 2025 at 6 pm the Board will be appointing two new directors. The meeting will be held in the office across from the pool, and will be available via Zoom. Meeting ID: 809 249 5974 Passcode: 22855
*If you are interested in joining the board, please email [email protected].
11.12.2024 ~
MANDATORY WINTER NOTIFICATION AND RESPONSIBILITY
Run water from the faucets in your unit - pencil thin, especially at night. Keep heater at no less than 65 to 68 degrees and open cabinet doors to allow heat to get to the pipes and if you are leaving for the winter, please advise your neighbor who has a key , in the event of a water break/leak or water damage. Advise management of your expected return date.
RESPONSIBILITY: The Unit Owner is responsible for any broken pipes servicing their unit. In addition, any water damage from a broken pipe servicing your unit, which may cause damage to an adjoining unit, next door or below, will be the responsibility of the unit owner where the water issue originated in the “Limited Common Elements.”
10.17.2024 ~
Owner/Occupant Insurance Responsibility
The Association: Big Trout Condo Association - Shall be named as an “Additional Insured.”
Please be aware that the Association’s deductible is now $10,000.00 per claim for property claims. (See 2024 VBT Rules and Regulations - Water Damage Reminder.)
Owner and Tenant insurance is addressed in the Washington Condominium Act at RCW 64.34.352(5). Owners and tenants are advised to obtain individual Unit insurance at their own expense. These are known as HO-6 (Owner) and HO-4 (renter) policies. These policies should include both property and liability coverage. The policies should also include insurance to cover the Association’s deductible (and other uninsured amounts) reimbursement, damage to personal property and the Unit, loss of use, and loss assessment exposures. Coverage should be on a replacement-cost basis.
The Association should be named as an: “Additional Interest.” Please be aware that the Association’s deductible is now $10,000.00 per claim for property claims.
Owner/Occupant Insurance Responsibility
The Association: Big Trout Condo Association - Shall be named as an “Additional Insured.”
Please be aware that the Association’s deductible is now $10,000.00 per claim for property claims. (See 2024 VBT Rules and Regulations - Water Damage Reminder.)
Owner and Tenant insurance is addressed in the Washington Condominium Act at RCW 64.34.352(5). Owners and tenants are advised to obtain individual Unit insurance at their own expense. These are known as HO-6 (Owner) and HO-4 (renter) policies. These policies should include both property and liability coverage. The policies should also include insurance to cover the Association’s deductible (and other uninsured amounts) reimbursement, damage to personal property and the Unit, loss of use, and loss assessment exposures. Coverage should be on a replacement-cost basis.
The Association should be named as an: “Additional Interest.” Please be aware that the Association’s deductible is now $10,000.00 per claim for property claims.
10.17.2024 ~
Prohibited Uses at Big Trout Condo Association, and throughout the City of Liberty Lake, WA
AIRBNB'S, VRBO'S, Short-Term Stays (Rentals less than 30-Days), and Online Travel Agency (OTA)
Please be aware that the Association and the City of Liberty Lake, prohibits AirBnb's, Vacation Rentals by Owner(s) (VRBO's), Short-Term Stay Rentals, or Online Travel Agency (OTA) Bookings - Violations will be strictly enforced!
Prohibited Uses at Big Trout Condo Association, and throughout the City of Liberty Lake, WA
AIRBNB'S, VRBO'S, Short-Term Stays (Rentals less than 30-Days), and Online Travel Agency (OTA)
Please be aware that the Association and the City of Liberty Lake, prohibits AirBnb's, Vacation Rentals by Owner(s) (VRBO's), Short-Term Stay Rentals, or Online Travel Agency (OTA) Bookings - Violations will be strictly enforced!
BOARD AGENDA
2025
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2024
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2023
| 12.20.23 - Agenda: Amended Special Meeting of the Board |
| 11.30.23 - Agenda: Special Board Meeting |
| 11.28.23 - Agenda: 24-Budget Ratification/Notice of Asmt Decrease |
| 11.8.23 - Agenda: Emergency Meeting of the Board |
| 10.23.23 - Agenda: Amended Special Meeting of the Board |
| 10.9.23 - Agenda: Regular Board Meeting |
| 09.25.23 - Agenda: Special Meeting of the Board - with Exec. Session |
Assessment update: Notice of INCREASE of monthly assessment
The 2025 Budget was Ratified on November 7, 2024. Beginning January 1, 2025.
Monthly HOA Assessments will be $319 per month.
Please login to your online banking, and update this amount. If you are sending in your payment to the association lockbox, please use your unique lockbox ID on the checks. Your ID will be VBT(and your unit number). EXAMPLE ONLY INCLUDING 000 at the end for example: VBT519000 (Please put your own unit number after VBT)
REMEMBER TO FOLLOW THE INSTRUCTIONS BELOW WHEN PAYING YOUR DUES.
Remit a Check, Money Order, or Cashier's Check.
Please include the Account Number on your check - EXAMPLE: VBT519000 (Please put YOUR OWN unit number after VBT and don't forget to add 000 at the end.
You may use US Mail to send your payment at least five days before the due date to ensure timely receipt to:
* MAIN OFFICE:
VILLAS AT BIG TROUT
c/o Ops Solutions NW
6718 N. Pittsburg Street
Spokane, WA 99217
* ASSOCIATIONS BANK LOCATION IN ARIZONA:
VILLAS AT BIG TROUT
c/o Ops Solutions NW
PO Box 98439
Phoenix, AZ 85038-0439
* YOUR PERSONAL BANK BILL PAY SERVICE SYSTEM:
VERY IMPORTANT: If you utilize or currently wish to utilize your banking institutions Bill Pay service please do the following:
Delete any existing payment profiles and create a new one for your HOA Dues. Enter the payee and mailing address as follows:
a. Payee: VILLAS AT BIG TROUT
b. Account Number : VBT519000 (Please put YOUR OWN unit number after VBT and don't forget to add 000
at the end of the unit number.)
c. Address Line 1: c/o Ops Solutions NW
d. Address Line 2: PO Box 98439
e. City, State, Zip: Phoenix, AZ 85038-0439
f. 509-919-7771
PLEASE MAKE SURE YOU HAVE UPDATED YOUR PAYMENT AMOUNTS & USE THE LOCKBOX ID.
Monthly HOA Assessments will be $319 per month.
Please login to your online banking, and update this amount. If you are sending in your payment to the association lockbox, please use your unique lockbox ID on the checks. Your ID will be VBT(and your unit number). EXAMPLE ONLY INCLUDING 000 at the end for example: VBT519000 (Please put your own unit number after VBT)
REMEMBER TO FOLLOW THE INSTRUCTIONS BELOW WHEN PAYING YOUR DUES.
Remit a Check, Money Order, or Cashier's Check.
Please include the Account Number on your check - EXAMPLE: VBT519000 (Please put YOUR OWN unit number after VBT and don't forget to add 000 at the end.
You may use US Mail to send your payment at least five days before the due date to ensure timely receipt to:
* MAIN OFFICE:
VILLAS AT BIG TROUT
c/o Ops Solutions NW
6718 N. Pittsburg Street
Spokane, WA 99217
* ASSOCIATIONS BANK LOCATION IN ARIZONA:
VILLAS AT BIG TROUT
c/o Ops Solutions NW
PO Box 98439
Phoenix, AZ 85038-0439
* YOUR PERSONAL BANK BILL PAY SERVICE SYSTEM:
VERY IMPORTANT: If you utilize or currently wish to utilize your banking institutions Bill Pay service please do the following:
Delete any existing payment profiles and create a new one for your HOA Dues. Enter the payee and mailing address as follows:
a. Payee: VILLAS AT BIG TROUT
b. Account Number : VBT519000 (Please put YOUR OWN unit number after VBT and don't forget to add 000
at the end of the unit number.)
c. Address Line 1: c/o Ops Solutions NW
d. Address Line 2: PO Box 98439
e. City, State, Zip: Phoenix, AZ 85038-0439
f. 509-919-7771
PLEASE MAKE SURE YOU HAVE UPDATED YOUR PAYMENT AMOUNTS & USE THE LOCKBOX ID.
Regardless of which payment service you used: Please ensure your payment is applied to the correct account, please include your account number and write legibly to ensure the check is processed expeditiously.
If you are paying for multiple properties (units), please send a separate check for each property to ensure proper handling of each check. Please remember to include your unit number on the memo line of the check. Note: This information must be included on each payment to ensure proper application.
APPFOLIO DIRECT PAYMENT SERVICE ONLINE: (Note: AppFolio is a fee based service.)
Once you have received your AppFolio notification, follow the prompts to set up your AUTOPAY service.
Please note that there is a small service fee of $9.99 to use Appfolio. However, your banking billpay service is generally free.
If there are any questions or concerns, please email [email protected]. We ask for patience as we navigate the transition. There will be a 'Welcome Email' sent from Appfolio within the coming days. Please check your junk email for this, if you do not receive it. This will allow your payments to be made online, set up for auto-pay, and a variety of other online options.
Thank you!
Christina Ross CMCA, AMS
VBT Manager
[email protected]
509-919-7771
If you are paying for multiple properties (units), please send a separate check for each property to ensure proper handling of each check. Please remember to include your unit number on the memo line of the check. Note: This information must be included on each payment to ensure proper application.
APPFOLIO DIRECT PAYMENT SERVICE ONLINE: (Note: AppFolio is a fee based service.)
Once you have received your AppFolio notification, follow the prompts to set up your AUTOPAY service.
Please note that there is a small service fee of $9.99 to use Appfolio. However, your banking billpay service is generally free.
If there are any questions or concerns, please email [email protected]. We ask for patience as we navigate the transition. There will be a 'Welcome Email' sent from Appfolio within the coming days. Please check your junk email for this, if you do not receive it. This will allow your payments to be made online, set up for auto-pay, and a variety of other online options.
Thank you!
Christina Ross CMCA, AMS
VBT Manager
[email protected]
509-919-7771
Informational correspondence for the community
| New Management Letter |
| New Entry System Ltr |